Capital One Second Look℠ helps customers identify potentially unwanted charges

Monday, June 16th, 2014

Capital One is piloting a new first of its kind service that helps its consumers identify unnoticed or potentially unwanted charges. Second Look℠ is more than traditional fraud detection for Capital One customers. The service flag potentially duplicate charges, auto-renewing subscriptions and increases in recurring charges that are commonly overlooked.

Millions of potentially duplicate charges (where a customer is charged the same amount on the same day by the same merchant) occur each year. Many of these charges can be easily explained. Data shows that most customers overlook these potentially duplicative charges.

Second Look highlights potentially duplicative charges making it easier for customers to notice potential errors. Second Look emails instructions to help guide customers in the event they decide to question a charge to their account.

Second Look also monitors recurring charges, like monthly utility bills, and sends an alert when there is an unexpected increase in the monthly bill. Auto-renewing subscriptions and memberships, including those so-called “free-to-pay” services which begin charging after a free introductory trial period, are also flagged by Second Look.

With Capital One Second Look consumers can feel confident that they will be notified about any potential duplicate or unwanted charges.

Second Look℠ is currently available to some card customers, but will soon be available to all Capital One credit card customers. The service is free and there is no need to sing up.

rc news-capitalone

Latest Credit Card Issuers News

Thursday, October 12th, 2017
The Walt Disney Company and Chase Card Services recently announced that they will continue their longstanding relationship, extending their co-branded Disney Visa Card, Disney ...
Sunday, July 9th, 2017
According to the 2017 Direct Retail Banking Satisfactions study, Discover is the second of the nine participating U.S. direct banks, scoring 869 points out of 1,000, being one in ...
Wednesday, May 10th, 2017
Both existing American Express customers and new applicants will enjoy new benefits of being a Platinum Card holder, after Amex debuted a new card design, as well as a slew of new ...
Tuesday, December 6th, 2016
It seems that people are always looking for an easier and more convenient way to pay for their purchases. Still, it’s taken some time for folks to get comfortable using their ...
Wednesday, June 22nd, 2016
More and more people are finding out something that used to be difficult to find out—at least for free. Credit scores used to be top-secret and hard to get your hands on, unless ...
Best Credit Offer
Horizon Gold Credit Card
Click the Compare link to compare the checked cards side-by-side at the comparison table.
Consumer Rating: 4 / 5
Horizon Card Services Horizon Gold Credit Card
Copyright © 2001-2018 All Rights Reserved.

* The webpage is a free service and an information resource for credit cards and financial products and services available to eligible United States consumers. does not offer any warranties and is not a direct service. There are no guarantees for approval or offers when applying for a credit card. Please refer to the application if you would like more information on each credit card. When you click "Apply" for a particular credit card, please take the time to review the terms and conditions of the product/service at the issuer's website. All logos on the website are property of their respective owners.

Disclaimer: This editorial content is not provided or commissioned by the credit card issuer. Opinions expressed here are the author's alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. Reasonable efforts are made to present accurate info, however all info is presented without warranty. Consult a card's issuing bank for terms & conditions. makes every effort to keep information up to date and accurate. However, the information regularly changes and is presented without warranty. Therefore, we strongly recommend all our readers to visit the credit card application page by clicking "Apply Online!" button to review the detailed credit card's terms and conditions. Note that may be compensated by the credit card issuers when the readers apply for a credit card through this site. is an independent, advertising-supported website which receives compensation from the credit card issuers and companies whose offers appear on the site. Compensation may impact how and where products appear on our site, including, for example, the order in which they may appear on the site pages. does not review or list all available financial or credit offers.

Disclosure: Not an access card.

User Generated Content Disclaimer: These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.