Synchrony Bank and Amazon Hacked?

Saturday, November 30th, 2019
Updated: November 30th, 2019
The content is accurate at the time of publication and is subject to change.

People are seriously worried about the security of their bank accounts due to the suspicious e-mails they received this Monday. The notifications’ sender was marked as Synchrony Bank. Some of the e-mails contained information about a newly opened Amazon Credit Builder account. Others informed the customers that some transactions are proceeding between Synchrony Bank and Credit Builder accounts, and that a trial deposit had been made.

First of all, those affected were trying to notify the issuer of the alarming messages as soon as possible and to find out what was the matter in order to protect their accounts from possible identity theft. Here at BestCreditOffers.com, we also received a number of questions from concerned users to our support team.

Besides that, people started to actively share their fears or thoughts about the situation in social networks and turn to the bank with a request to get in touch and explain what is going on. Most speculated that Amazon and Synchrony had been hacked.

However, after that, both Synchrony Bank and Amazon called the fraudulent messages “an unplanned customer notification” and stated that they were getting a handle on it. Fortunately, according to the bank official, no “data breach or fraudulent activity” was involved. They apologized for the confusion and concerns caused and reassured users that they did not need to take any actions.

If the error in the issuer’s system affected you as well, you can contact Synchrony directly to get more details and ask additional questions. Still, note that some victims complained about the difficulties they met while trying to call Synchrony Bank customer service.

All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.

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