Why You Shouldn’t Neglect a Concierge Service That Comes with Your Credit Card

Monday, February 3rd, 2020
Updated: February 3rd, 2020
The content is accurate at the time of publication and is subject to change.

Imagine that you choose between two similar credit cards one of which does offer complimentary concierge services as a benefit while the other doesn’t. Would this be a decisive factor for you? Most likely not. Despite the fact that many credit cards have this perk in the rewards list, potential applicants rarely pay attention to it. Thus, the presence of concierge services will hardly become a crucial point like, for example, a nice sign-up bonus, 0% intro APR on purchases or huge miles or cash back rewards. Nevertheless, concierge services, without exaggeration, can be very useful. Let us explain why.

What Is a Credit Card Concierge Service?

Like a hotel concierge, a credit card concierge is a live person, whom you can contact for help but remotely, by phone, email or online. A credit card concierge can assist you with thousands of requests, ranging from ticket purchase to planning a trip.

The best part is that you can turn to a credit card concierge from any location in the world, wherever you are, and at any time of the day or night, since the service is available 24/7. Typically, the benefit is completely free. But there may be some additional services that you will be asked to pay for.

What Can a Credit Card Concierge Service Do?

The functionality and capabilities of credit card concierge services are much wider than you could imagine. In addition to saving you a lot of time on regular tasks that you used to manage with on your own, they can sometimes find special deals that you would never get by yourself. There are examples of what you may entrust to a concierge service:

  • Travel Planning

  • When you are planning a trip, but don’t know what places and restaurants to visit, what hotel to stay, what transport to use, etc., you can safely contact a credit card concierge! They can not only give you expert advice but also book a hotel room, buy airline tickets, organize an excursion and more.

  • Tickets Purchase

  • Tickets to the theater, cinema, exhibitions, sporting events? A credit card concierge can assist you with bookings for these and other kinds of events. Some concierge services can even provide you with tickets that are already officially sold out, as they pre-buy these tickets for their customers.

  • Important Date Reminder

  • Yes, this is something that you can also ask your concierge about. Birthdays, anniversaries, and even your children’s school concerts. Nothing will be missed out. Just ask the concierge in advance to remind you of the significant event once or regularly.

  • Shopping

  • However, the concierges’ possibilities are not limited to just reminders. They can also help you out with choosing or even ordering a gift, cake or flowers for the hero of the occasion. Or you can ask where to find some other special items (food, clothes, etc.) and buy them for you.

  • Restaurant Reservation

  • But that’s not all! Need a restaurant for a celebration or just for lunch? Ask the concierge again! They can not only book a table in your name at your favorite place, but also pick up a new place for dining out based on your preferences. By the way, this also applies to trips. For example, you can ask to choose a suitable cafe for breakfast in any city worldwide.

Bottom Line

Credit Card concierge services often remain underestimated. Of course, not all credit cards boast this enticing benefit. However, if your card does, don’t miss the opportunity to make use out of it. Find out what your card concierges are capable of and what is included for free.

All rates and fees, and other terms and conditions of the products mentioned in this article/post are actual as of the last update date but are subject to change. See the current products' Terms & Conditions on the issuing banks' websites.

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